1. Acceptance of Terms
By accessing or using the GVOICE ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, do not use our Service.
Important: These Terms contain important provisions, including an arbitration agreement that limits your rights to bring claims against us. Please read carefully.
2. Account Registration
2.1 Eligibility
To use our Service, you must:
- Be at least 18 years old
- Be a legitimate business owner with valid proof of business
- Provide accurate and complete registration information
2.2 Business Verification
You must provide documentation proving your business ownership, which may include:
- GST registration certificate
- Shop establishment license
- Business bank account details
- Other government-issued business documents
Strict Policy: We reserve the right to reject any application that fails our verification process or appears fraudulent.
3. Prohibited Activities
You agree not to use the Service for any unlawful purpose or in any way that violates these Terms. Specifically, you must not:
STRICTLY PROHIBITED:
- Sell, distribute, or manage any illegal substances, products, or services
- Engage in any fraudulent, deceptive, or illegal business practices
- Violate any applicable laws or regulations
- Sell counterfeit or stolen goods
3.1 Consequences of Violation
If we determine, in our sole discretion, that you have violated these Terms:
- Your account will be immediately and permanently terminated
- We may report you to the appropriate law enforcement authorities
- We reserve the right to take legal action against you
- Any outstanding balances will become immediately due
4. Account Monitoring
To ensure compliance with these Terms and applicable laws:
Monitoring Policy
We reserve the right to monitor any and all activities on our platform, including but not limited to:
- Transaction records and sales data
- Inventory management activities
- User access patterns
- Any other activities related to your use of the Service
This monitoring may occur at any time, without prior notice, at our sole discretion.
5. Account Security
5.1 Email Address Policy
Important: The email address used during registration serves as your permanent account identifier. You cannot change your registered email address after account creation.
You are solely responsible for:
- Maintaining the security of your account credentials
- All activities that occur under your account
- Ensuring your registered email account remains accessible
5.2 Password Requirements
You must:
- Use a strong, unique password
- Not share your password with anyone
- Immediately notify us of any unauthorized access
6. Service Usage
6.1 Permitted Use
You may use the Service only for:
- Legitimate business transactions
- Managing your authorized retail operations
- Generating valid tax invoices for legal sales
6.2 Restrictions
You may not:
- Resell, lease, or share access to the Service
- Use the Service to process transactions for third parties
- Reverse engineer, decompile, or disassemble any part of the Service
7. Termination
7.1 By You
You may terminate your account by submitting a written request to help@gohilinfotech.com. Termination will be effective after processing all outstanding transactions.
7.2 By Us
We may terminate or suspend your account immediately, without prior notice or liability, for any reason including:
- Violation of these Terms
- Suspected illegal activity
- Failure to pay fees
- Security concerns
No Refunds: Upon termination for any reason, you will not be entitled to any refund of unused fees or credits.
8. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of changes by:
- Posting the revised Terms on our website
- Sending an email to your registered address
Your continued use after changes constitutes acceptance of the modified Terms.
9. Limitation of Liability
To the maximum extent permitted by law, GVOICE shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Any unauthorized access to or use of your account
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.
11. Contact Information
For questions about these Terms, please contact us:
- Email: help@gohilinfotech.com
- Website: https://gvoice-beta.gohilinfotech.com/support.php
- Postal Address: Aamrakunj Business Centre, 209, nr. PANCHSHLOK RESIDENCY, Zundal, Ahmedabad, Gujarat 382424